https://system.al-amthal.com/AmthalV12/مجموعة الأمثل
Loading
Marketing Automation

Marketing Automation Module as the name suggests automates your entire marketing department and related activities. Users can define complete marketing campaigns electronically and execute it using preset schedules. The corporate website can also be managed.

Marketing Automation has a built-in functionality of bulk e-mails and messaging which can be scheduled to be sent automatically to all or set of customers. A comprehensive database of customers or potential customers can be managed in the system.

Marketing Automation Module Functionalities:

  • Correspondence Management
  • Campaigns Management
  • Website Management
  • Customer Database Management

Product Specific

  • Unlimited Customers
  • Unlimited Marketing Campaigns
  • Multiple Correspondence Types
  • Website Update & Management
  • Marketing Statistics
  • Management Level Dashboards

Product General

  • Supports Document Attachment
  • In-Built Document Workflow
  • Posting Alerts (Emails,SMS.)
  • Powerful Security Control

 

Technologies

  • Internet / Intranet Based
  • Accessible Through Any Browser
  • ASP.NET & C# Development Tools
  • Microsoft SQL Database
  • Mobile Application
Customer Services

Customer Services Module automates your entire customer services and related activities. Customer Service areas can be pre-defined in system and limited or full access can be provided to customers based on customer type or services used. A comprehensive yet easy to use Customer Support Portal is also available as part of the system.

Customer Services Module has built-in functionalities of e-mails and messaging which can be scheduled to be sent automatically to all or set of customers.

Customer Services Module Functionalities:

  • Customer Support Portal
  • Customer Service Levels
  • Customer Support/Service Tickets
  • Customer Communications

Product Specific

  • Unlimited Customers
  • Unlimited Service Categories
  • Multiple Correspondence Types
  • Customer Support Portal Update
  • Customer Communication
  • Management Level Dashboards

Product General

  • Supports Document Attachment
  • In-Built Document Workflow
  • Posting Alerts (Emails,SMS.)
  • Powerful Security Control

 

Technologies

  • Internet / Intranet Based
  • Accessible Through Any Browser
  • ASP.NET & C# Development Tools
  • Microsoft SQL Database
  • Mobile Application
Analytics & Reports

Analytics & Reports Module provides most comprehensive analysis and reports with regards to customer relationship management. Users can design their own reports with statistics regarding sales trends, marketing, customer services etc.

Analytics & Reports Module  has built-in pivot and standard reports which can be designed easily with drag and drop functionality. Reports can be saved in system and refreshed for different periods or criteria.

Analytics & Reports Module Functionalities:

  • Pivot Reports
  • Standard Reports
  • Dashboards

Product Specific

  • Unlimited Reports
  • Dag & Drop Columns/Rows/Data
  • Employee Family Documents
  • Report Filters
  • Powerful Security Control

Product General

  • Supports Document Attachment
  • In-Built Document Workflow
  • Posting Alerts (Emails,SMS.)
  • Powerful Security Control

 

Technologies

  • Internet / Intranet Based
  • Accessible Through Any Browser
  • ASP.NET & C# Development Tools
  • Microsoft SQL Database
  • Mobile Application
Text Body