Loading

myservices

Wolke Services & Contracting module is an integrated system comprising of full documentary cycle of operations from daily / monthly / annual contracts or providing direct services, follow through contracting process and then billing the client periodically as per the contract or directly.

Specific operational roles that can be defined at user or user group levels. A powerful security and document workflow which ensures a smooth flow of documents. Ability to define any number of approval levels according to the nature of document.

For more details please click here.

Dashboards, Inquiries & Reports

The Dashboards, Inquiries & Reports are integral part of all Wolke Modules providing detailed analysis and statistics of any organization. The system is available at user level or at management level based on the access rights and privileges. Access Rights can also be granted at department level to view information for particular departments.

The system in Time Attendance module has a variety of functions including Access Control, Roster Management, Manpower Planning and Attendance. In self-services users can view their dashboards providing information like their attendance, decisions taken, roster for the period and actual swipes.

Dashboards, Inquiries & Reports Functionalities:

  • Attendance Status by Shift
  • Employee Roster
  • Department Roster by Shift
  • Attendance Trends
  • Decisions Taken Trends
  • Time Gain/Lost Trends

Contract Management

Contracts Management provides a host of functionalities to manage all aspects of contracting industry. The system moves through each and every stage of the contracting process starting with the creation of the contract to its execution and completion.

Contracts Management allows multiple types of contracts to be defined in system with different terms and conditions and payment cycle. It is easy to use and provides firm control over the contracting process.

Contracts Management Functionalities:

  • Multi-type Contracts
  • Payments Cycle
  • Contracts Amortization
  • Follow-up Contracts
  • Print Contracts
  • Inquiries & Reports

Product Specific

  • Financial Posting
  • Customer Record
  • Customer Ageing
  • e-Payment
  • User Friendly Interface
  • Business Intelligence Reporting

Product General

  • Supports Document Attachment
  • In-Built Approval Workflow
  • Posting Alerts (Emails, SMS.)
  • Powerful Security Control
 Services Managemet

Services Management provides customers with full services management cycle be it in any sphere.

System’s easy to define service categories lets the user’s setup the services and the pricing of services with minimal efforts. System lets you send alerts and notifications electronically via emails, SMS or push messages on mobile app.

Services Management Functionalities:

  • Multiple Types of Services Provided
  • Method of Calculating Fees
  • Define the Terms & Conditions for each Service
  • Print Services Reports
  • Inquiries & Reports
  • Send Alerts Electronically via e-Mail or SMS

Product Specific

  • Customer Portal
  • e-Orders
  • Customer Ageing
  • e-Payment
  • User Friendly Interface
  • Business Intelligence Reporting

Product General

  • Supports Document Attachment
  • In-Built Approval Workflow
  • Posting Alerts (Emails, SMS.)
  • Powerful Security Control
Customer Services Management

Customer Services Management includes full-fledged functionalities of customer services management that ensure prompt and efficient customer care and follow up.

With Customer Services Management, gone are the days of frustrated customers and delayed actions. System lets you send alerts and notifications electronically via emails, SMS or push messages on mobile app.

Customer Services Management Functionalities:

  • Customer Setup
  • Create a Service Request Electronically
  • Create a Maintenance Request Electronically
  • Create Inquiries Request Electronically
  • Print Account Statements Electronically
  • Inquiries about the Account Electronically
  • Send Alerts Electronically via e-Mail

Product Specific

  • Customer Portal
  • Online Ticketing
  • Customer Communications
  • User Friendly Interface
  • Electronic Alerts
  • Business Intelligence Reporting

Product General

  • Supports Document Attachment
  • In-Built Approval Workflow
  • Posting Alerts (Emails, SMS.)
  • Powerful Security Control
Billing Management

Billing Management provides the functionality to raise all types of invoices electronically, namely, Against Delivery, General or Transactional. It has a built-in workflow process and a full limit-authorization control.

Billing Management also has functionality to record contracts with customers and raise invoices periodically as per the contract. System can also apply formulae at contract level to calculate invoice amounts based on input. The accounting entries are also posted in real-time to the General Ledger.

Billing Management Functionalities:

  • Raise Invoices Electronically
  • Raise Invoice Against Delivery
  • Add Invoices Manually
  • Apply Formulae for Amount Calculation
  • Cancel Invoices
  • Transfer Invoice to Settlement
  • Invoice Inquiries
  • Print Invoices or Send Electronically Via Email

Product Specific

  • Customer Portal with Dashboard
  • e-Invoices
  • Auto Invoice Sending
  • User Friendly Interface
  • Real-Time Accounting Entries

Product General

  • Supports Document Attachment
  • In-Built Approval Workflow
  • Posting Alerts (Emails, SMS.)
  • Powerful Security Control
Cash Memo Management

Cash Invoice Management is the perfect solution for raising cash memo/invoice for any on counter sales including point of sale devices. It has a built-in workflow process and a full discount limit-authorization control.

The system has a responsive interface enabling the use on type of computer device including tablet computers or mobile phones. It allows to prepare cash invoices against orders received or quotations sent. The accounting entries are also posted in real-time to the General Ledger.

Cash Invoice Management Functionalities:

  • Raise Cash Memo/Cash Invoice Electronically
  • Raise Invoice Against Order/Quotations
  • Add Cash Invoices Manually
  • Schedule Delivery
  • Inventory Inquiries
  • Cash Invoice Inquiries
  • Print Cash Invoices or Send Electronically Via Email

Product Specific

  • Electronic Cash Invoice/Memo
  • User Level Discount Limits
  • Customer Record
  • User Friendly Interface
  • Real-Time Accounting Entries

Product General

  • Supports Document Attachment
  • In-Built Approval Workflow
  • Posting Alerts (Emails, SMS.)
  • Powerful Security Control
Collection Management

Collection Management provides the functionality to raise settlements/receipts electronically against invoice, against advance received, against credit note, against services or general receipts. It has a built-in workflow process and a full limit-authorization control.

Collection Management also has functionality to issue settlements automatically against a payment received electronically through payment gateway or any other online transaction method. The accounting entries are also posted in real-time to the General Ledger.

Collection Management Functionalities:

  • Raise Receipts Electronically
  • Raise Receipts/Settlements Against Invoices
  • Raise Receipts/Settlements Against Advance Received
  • Raise Manual Receipts
  • Cancel Settlements
  • Settlement Inquiries
  • Print Settlements or Send Electronically Via Email

Product Specific

  • e-Settlements/Receipts
  • Auto Settlements Sending
  • Real-Time Accounting Entries
  • User Friendly Interface
  • Business Intelligence Reporting

Product General

  • Supports Document Attachment
  • In-Built Approval Workflow
  • Posting Alerts (Emails, SMS.)
  • Powerful Security Control
Customer Portal

Customer Portal provides the most user-friendly platform to the customers for online purchasing, customer services or online payments against services or purchases.

Customer Portal has a responsive interface enabling the use on type of computer device including tablet computers or mobile phones. The backend is controlled by the powerful Wolke ERP and Content Management System provided full communication with the client.

Customer Portal Functionalities:

  • Customer Registration
  • Customer Services
  • Online e-Shop
  • e-Payments
  • Track Deliveries
  • Customer Communication
  • Electronic Alerts

Product Specific

  • Customer Services
  • Payment Gateway
  • Communicate with Customer
  • Customer Dashboards
  • User Friendly Interface

Product General

  • Supports Document Attachment
  • In-Built Approval Workflow
  • Posting Alerts (Emails,SMS.)
  • Powerful Security Control

Why Wolke?

  • Customer Portal Dashboard
  • e-Quotations
  • Customer Contracts
  • Customer Ageing
  • e-Payment
  • User Friendly Interface
  • Business Intelligence Reporting
  • In-Built Document Workflow
  • Bi-Lingual Arabic/English
  • Powerful Security Control
  • Fully Integrated ERP
https://system.al-amthal.com/AmthalV12/Amthal Group